We guide NDIS participants and families to navigate their plans with confidence.
Milky Way Supports provides Support Coordination and practical support with a positive, friendly approach.
We help you understand your funding, connect to the right providers, and build the skills to manage your supports independently.
Whether you dream of attending a community class, visiting friends, or simply enjoying day-to-day routines, our goal is to help you enjoy life more fully.
NDIS Support Coordination
Our approach
At Milky Way Supports, we believe life is meant to be enjoyed by everyone. We treat you as a whole person with your own dreams and needs.
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Person-Centred
We listen to your goals and tailor support around what you love. Your plan reflects your life, not ours.
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Empowering
We help you build confidence and independence Our coordinators teach you how to use your NDIS plan effectively so you can focus on living.
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Collaborative
We work closely with you, your family and other providers. Clear, respectful communication means everyone stays aligned on your goals.
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Flexible
We know plans change. If your needs or interests shift, we adapt your supports and help prepare updated information for your next plan review.
We follow the NDIS Code of Conduct by acting with integrity and transparency. This means you get honest guidance, and we always offer at least three support options for any service, including external choices. In short, we empower you to enjoy life by keeping you in control of your supports.
Who We Support
Milky Way Supports works with NDIS participants of all ages who want to make the most of their plans.
Children & Families
Helping parents/carers navigate early intervention, school supports and family routines.
Teenagers & Young Adults
Guiding young people through transitions (school to work, socialising, etc.) with goal-focused support.
Adults
Assisting adults with disabilities to manage daily routines, work, education or community life.
Participants with Complex Needs:
Providing extra support for people with high needs (physical, intellectual or psychosocial) who use multiple services. Specialist Support Coordination is available for very complex situations.
We support both self-managed and plan-managed funding arrangements. Families and carers are welcome to be involved (with consent) at every step. We coordinate with schools, therapists, health providers and others so your supports fit seamlessly into your life.
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Thank you for supporting my mum to get out in the community. Her mobility challenges make going out tricky at times, but thanks to the supports you put in place and her new occupational therapy, she’s enjoying life a lot more.”
- S. F.
Your feedback
Let’s talk about your supports
Call us on 0480 689 344 or fill in the form below.
Participants, families and referrers are welcome to reach out.
We’ll respond within 24 hours.
